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Keatext VS Dataiku DSS

Compare Keatext VS Dataiku DSS and see what are their differences

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Keatext logo Keatext

Your most impactful CX improvements start here

Dataiku DSS logo Dataiku DSS

Dataiku's single, collaborative platform powers both self-service analytics and the operationalization of machine learning models in production.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Dataiku DSS Landing page
    Landing page //
    2023-10-21

Get Started with a Free Trial: https://www.dataiku.com/product/get-started/

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Dataiku DSS features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Dataiku DSS videos

+ Add

Dataiku DSS Tutorial 101: Your very first steps

More videos:

  • Demo - Dataiku 3 Minute Demo

Category Popularity

0-100% (relative to Keatext and Dataiku DSS)

Keatext

Dataiku DSS

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Data Science And Machine Learning
0 0%
Data Science And Machine Learning
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
AI
0 0%
AI
100% 100

User comments

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What are some alternatives?

When comparing Keatext and Dataiku DSS, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Alteryx - Alteryx provides an indispensable and easy-to-use analytics platform for enterprise companies making critical decisions that drive their business strategy and growth.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Google Cloud Machine Learning - Google Cloud Machine Learning is a service that enables user to easily build machine learning models, that work on any type of data, of any size.

monkeylearn - Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.

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