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Keatext VS Confirmit

Compare Keatext VS Confirmit and see what are their differences

Content Guardian AI
The only 8-in-1 AI content detector platform in the world. We integrate with leading AI content detectors to give unparalleled confidence that your content appear to be written by a human. featured
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Keatext logo Keatext

Your most impactful CX improvements start here

Confirmit logo Confirmit

Confirmit provides software that enables organizations to conduct customer and employee feedback, and market research programs.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Confirmit Landing page
    Landing page //
    2023-09-26

Keatext

Website
keatext.ai
Pricing URL
Official Keatext Pricing
$ Details
paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey
Edit details

Confirmit

Website
confirmit.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Confirmit features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Confirmit videos

+ Add

Introduction to Confirmit

More videos:

  • Review - Confirmit Mobile
  • Review - Confirmit Integrations and SmartHub Explainer

Category Popularity

0-100% (relative to Keatext and Confirmit)

Keatext

Confirmit

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
HR
0 0%
HR
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

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What are some alternatives?

When comparing Keatext and Confirmit, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

360 Degree Feedback Tool - Web-based employee survey & evaluation platform

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Grapevine Evaluations - Grapevine Evaluations is a 360 degree feedback web-based tool designed for HR departments or consultants to easily create, manage and distribute online 360 Employee Evaluations.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

EchoSpan - The 360-degree Feedback Company

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