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Keatext VS CasterSoundboard

Compare Keatext VS CasterSoundboard and see what are their differences

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Keatext logo Keatext

Your most impactful CX improvements start here

CasterSoundboard logo CasterSoundboard

A soundboard for hot-keying and playing back sounds. (For podcasting)
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • CasterSoundboard Landing page
    Landing page //
    2023-10-18

Keatext

Website
keatext.ai
Pricing URL
Official Keatext Pricing
$ Details
paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey
Edit details

CasterSoundboard

Website
github.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

CasterSoundboard features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

CasterSoundboard videos

No CasterSoundboard videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Keatext and CasterSoundboard)

Keatext

CasterSoundboard

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Data Dashboard
10 10%
Data Dashboard
90% 90
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Voice Changer
0 0%
Voice Changer
100% 100

User comments

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What are some alternatives?

When comparing Keatext and CasterSoundboard, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

JN Soundboard - An open-source hotkey soundboard program

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Soundplant - Play sound files with the computer keyboard

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Soundboard Studio - Soundboard Studio lets you take your podcast, live show, gig or performance to the next level.

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