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Keatext VS Bitrix24

Compare Keatext VS Bitrix24 and see what are their differences

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Keatext logo Keatext

Your most impactful CX improvements start here

Bitrix24 logo Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Bitrix24 Landing page
    Landing page //
    2023-02-16

Keatext

Website
keatext.ai
Pricing URL
Official Keatext Pricing
$ Details
paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey
Edit details

Bitrix24

Website
bitrix24.com
Pricing URL
Official Bitrix24 Pricing
$ Details
freemium $69.0 / Monthly (6 users / 50 GB / CRM+)
Platforms
-
Edit details

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Bitrix24 features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Bitrix24 videos

+ Add

Bitrix24 Introduction New

More videos:

  • Review - Bitrix24: CRM (Demo)
  • Review - Video Review for Bitrix24

Category Popularity

0-100% (relative to Keatext and Bitrix24)

Keatext

Bitrix24

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using Keatext and Bitrix24. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Keatext and Bitrix24

Keatext Reviews

We have no reviews of Keatext yet.
Be the first one to post

Bitrix24 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
A contact center built around your to-do list, Bitrix24 helps teams collaborate to get their work done. They offer a multitude of customer service channels, including rentable telephone lines, live chat, and email queues that all integrate into Bitrix24's task management software and CRM. Bitrix24 also offers an on-premise solution for industries that are still required to,...
Source: blog.hubspot.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Bitrix24 is a robust CRM and task management system that assists businesses in making better use of their time and resources. This CRM application provides sales analytics and automation to help you increase your revenue. Furthermore, project management capabilities such as Gantt charts, time monitoring, and automated activities can aid in increasing productivity.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Efficient project planning is a vital prerequisite for your #workflows' success. It enables your #team to understand which kind of #efforts they are supposed to make, which #resources to use and which #goals to achieve.#Bitrix24 on #Project Plans: https://t.co/NjUh1sYQA4 pic.twitter.com/YipT8iys3d
Source: bstrategyhub.com
10 Best Software For Project Management in 2022
Bitrix24 is a service that includes task management, project and time scheduling, visualization of information on a calendar, the ability to share documents, create virtual work groups, and receive notifications.
Source: medium.com
14 Best Copper CRM Alternatives to Use in 2022
Bitrix24 is a powerful CRM and task management system that helps businesses become more efficient with their time and resources. This CRM tool offers sales intelligence and automation to boost your revenue. Additionally, project management features such as Gantt charts, time tracking, and automated tasks can help achieve better productivity. Bitrix24 also offers reporting...
Source: www.bigcontacts.com

What are some alternatives?

When comparing Keatext and Bitrix24, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Slack - A messaging app for teams who see through the Earth!

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