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Keatext VS Anodot

Compare Keatext VS Anodot and see what are their differences

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Keatext logo Keatext

Your most impactful CX improvements start here

Anodot logo Anodot

Anodot is a real time analytics and automated anomaly detection system that discovers outliers in vast amounts of time series data and turns them into valuable business insights.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Anodot Landing page
    Landing page //
    2023-08-01

Keatext

Website
keatext.ai
Pricing URL
Official Keatext Pricing
$ Details
paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey
Edit details

Anodot

Website
anodot.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Anodot features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Anodot videos

+ Add

Anodot - Autonomous Business Monitoring

More videos:

  • Review - Quick Tour of the Anodot App
  • Review - The Evolution of Artificial Intelligence and Machine Learning (AI/ML) - Anodot

Category Popularity

0-100% (relative to Keatext and Anodot)

Keatext

Anodot

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Analytics
0 0%
Analytics
100% 100

User comments

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What are some alternatives?

When comparing Keatext and Anodot, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Logz.io - Logz.io provides log analysis software with alerts, role-based access, unlimited scalability and free ELK apps. Index, search & visualize your log data!

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Sumo Logic - Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

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