Kayako VS WATI

Compare Kayako VS WATI and see what are their differences

Atera

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured

Contents:

» Base Details
» Videos
» Reviews
» Alternatives

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

WATI

No-code chatbot builder for WhatsApp Business

Landing page //
2023-04-09

Landing page //
2023-08-22

Good or Bad: Sadako Vs Kayako Review

WATI videos

+ Add

WATI - Team Inbox powered by WhatsApp API

Category Popularity

0-100% (relative to Kayako and WATI)

Kayako

WATI

Customer Support

70 70%

Customer Support

30% 30

Help Desk

100 100%

Help Desk

0% 0

0 0%

100% 100

Customer Service

100 100%

Customer Service

0% 0

User comments

Share your experience with using Kayako and WATI. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Kayako and WATI

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!

The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...

Source: surveysparrow.com

Best helpdesk software of 2020: for ticketing and support

Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...

Source: www.techradar.com

Looking for a Groove Alternative?

Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...

Source: www.kayako.com

A ClickDesk Alternative that scales with your business.

With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.

Source: www.kayako.com

The Kayako Alternative for your Enterprise.

As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.

Source: www.happyfox.com

WATI Reviews

13 Best Apps Like Replika & Similar AI Chatbot Apps

This app offers services from a chatbot to take care of your WhatsApp that serves as a customer service. Thus, if you are relying on that thing for your business then you can try Wati, for sure.

Source: www.regendus.com

Social recommendations and mentions

Based on our record, WATI should be more popular than Kayako. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kayako mentions (1)

What ticketing software isn't hot garbage?
One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

WATI mentions (3)

Verifying a nemployers business for whatsapp API via Meta business Suite
I am looking to use an API service for Whatsapp wati.io is looking like the most appropriate for us at the moment. Source: about 1 year ago
APIs/Saas for building chat bots?
I'm busy doing WhatsApp integration for my CRM using a platform called WATI. Source: over 2 years ago
Offical WhatsApp API
I could find wati.io. Any thing else you guys know ? Source: over 2 years ago

What are some alternatives?

When comparing Kayako and WATI, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AiSensy - Whatsapp Chatbot, CRM & Marketing

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Twilio - Brings voice and messaging to your web and mobile applications.