Kayako VS Selenium

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily, it is for automating web applications for testing purposes, but is certainly not limited to just that.

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2023-04-09

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2023-04-12

Good or Bad: Sadako Vs Kayako Review

Selenium videos

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Selenium supplements — worth it or waste of time?

Category Popularity

0-100% (relative to Kayako and Selenium)

Kayako

Selenium

Customer Support

100 100%

Customer Support

0% 0

Automated Testing

0 0%

Automated Testing

100% 100

Help Desk

100 100%

Help Desk

0% 0

Browser Testing

0 0%

Browser Testing

100% 100

User comments

Share your experience with using Kayako and Selenium. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Kayako and Selenium

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!

The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...

Source: surveysparrow.com

Best helpdesk software of 2020: for ticketing and support

Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...

Source: www.techradar.com

Looking for a Groove Alternative?

Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...

Source: www.kayako.com

A ClickDesk Alternative that scales with your business.

With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.

Source: www.kayako.com

The Kayako Alternative for your Enterprise.

As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.

Source: www.happyfox.com

Selenium Reviews

Top Selenium Alternatives

Nightwatch.js simplifies the setup and use of Selenium WebDriver, providing an abstraction layer that is easier to work with for JavaScript developers. While it offers the broad compatibility and standardization of Selenium WebDriver, it aims to improve the development experience with its simplified syntax and support for the Page Object pattern, making it a middle ground...

Source: bugbug.io

Top 5 Selenium Alternatives for Less Maintenance

And that’s why code-free test automation is important. Implementing codeless Selenium alternatives can address the challenges posed by traditional Selenium testing. They help testers with various skill sets to contribute to the testing process, enhancing collaboration and accelerating the testing lifecycle. For an in-depth discussion on the significance of codeless Selenium,...

Source: www.leapwork.com

Best Automation Testing Tools (Free and Paid) | July 2022

Automation testing is the process of testing the software using an automation tool to find the defects. In this process, executing the test scripts and generating the results are performed automatically by automation tools. Some most popular tools to do automation testing are HP QTP/UFT, Selenium WebDriver, etc.,

Source: www.softwaretestingmaterial.com

20 BEST Selenium Alternatives in 2021

Selenium is an open-source automated testing tool. It can perform functional, regression, load testing on web applications across different browsers and platforms. Selenium is one of the finest tools, but it does have some drawbacks.

Source: www.guru99.com

Top 10 Best Selenium Alternatives You Should Try

Selenium is a convenient and portable software testing tool specifically used for testing web applications. It acts as an API (Application Program Interface) for browser automation. Selenium is the widely used free and open-source tool used for automation testing of web applications through various browsers and platforms.

Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Selenium should be more popular than Kayako. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kayako mentions (1)

What ticketing software isn't hot garbage?
One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

Selenium mentions (8)

How to write tests in Django for JavaScript fetch
You won't be able to test the javascript function itself from within python, but you can exercise the front-end code using something like cypress (https://cypress.io) or the older but still respectable selenium (https://selenium.dev). Source: about 1 year ago
Having Issues with selenium
In addition, .find_element_by_class_name is deprecated since selenium 4.3.0 and the replacement is .find_element(By.CLASS_NAME, "class"). Check selenium's site for more info. Source: over 1 year ago
Issues with Selenium 4.8.0
This is the code again after checking selenium's official site :. Source: over 1 year ago
Having Issues with selenium
I also tried the following code seen on the selenium.dev website. Source: over 1 year ago
Document Object Model Specification
The following functions are defined within the Selenium project, at revision 1721e627e3b5ab90a06e82df1b088a33a8d11c20. - Source: dev.to / about 2 years ago

What are some alternatives?

When comparing Kayako and Selenium, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cypress.io - Slow, difficult and unreliable testing for anything that runs in a browser. Install Cypress in seconds and take the pain out of front-end testing.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Katalon - Built on the top of Selenium and Appium, Katalon Studio is a free and powerful automated testing tool for web testing, mobile testing, and API testing.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Robot framework - Robot Framework is a generic test automation framework for acceptance testing and acceptance...

Kayako vs Robot framework

Selenium vs Freshdesk

Selenium vs Cypress.io

Selenium vs LiveAgent

Selenium vs Katalon