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Kayako VS HootSuite

Compare Kayako VS HootSuite and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Kayako logo Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

HootSuite logo HootSuite

Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.
  • Kayako Landing page
    Landing page //
    2023-04-09
  • HootSuite Landing page
    Landing page //
    2023-10-08

Kayako videos

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Good or Bad: Sadako Vs Kayako Review

More videos:

  • Review - Octo: Sadako VS Kayako - Review
  • Review - SADAKO VS KAYAKO (2017) 💀 Spoiler-Free Horror Movie Review

HootSuite videos

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Hootsuite Review (Social Media Management Tool)

More videos:

  • Tutorial - How to Use Hootsuite in 11 Minutes
  • Review - Hootsuite VS Buffer VS Later 2019 | 3 Best Social Media Schedulers

Category Popularity

0-100% (relative to Kayako and HootSuite)

Kayako

HootSuite

Customer Support
100 100%
Customer Support
0% 0
Social Media Tools
0 0%
Social Media Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Social Media Marketing
0 0%
Social Media Marketing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kayako and HootSuite

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!
The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...
Source: surveysparrow.com
Best helpdesk software of 2020: for ticketing and support
Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...
Source: www.techradar.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
Source: www.happyfox.com

HootSuite Reviews

5 Best Taplio Alternatives to Consider Using in 2024
Hootsuite is an invaluable asset for any organization looking to streamline its social media strategy, offering a rich array of features that simplify management, enhance engagement, and provide deep insights into social media performance.
Source: authoredup.com
Hootsuite vs Sprout Social vs Agorapulse: Which One Will Be Best for Your Social Media Needs?
For example, Hootsuite only shows annual pricing on its pricing page. Also, Hootsuite provided muddled and misleading information about its Business plan pricing. Growing businesses are forced to jump from its Team plan to its far more heavily priced Business plan (which costs a whopping $7,200 just to start!) or the most expensive Enterprise plan (which starts at an...
Source: iag.me
Which tools help you to Measure the Success of your Website
Hootsuite: It is a segment leader that offers a complete package that helps in curating the content, measuring the traffic, and ROI, and even scheduling the posts.
Source: qpe.co.in
10 Free Logo Maker Platforms 2023
Hootsuite Brand Kit is a logo creator tool that is part of the Hootsuite social media management platform. The tool allows users to create a logo for business or individuals using a selection of templates and design elements, and includes options for adjusting the size, color, and font of each element. Hootsuite Brand Kit is free to use for Hootsuite users, but the social...
Source: qpe.co.in
ContentCal Alternatives: 10 Social Media Solutions That Outshine It
HootSuite is ideal for large organizations that need collaboration and social media reporting features across multiple departments. Its high price makes Hootsuite not ideal for small businesses on a budget that requires a content-publishing-centric solution.
Source: planable.io

Social recommendations and mentions

Based on our record, HootSuite seems to be a lot more popular than Kayako. While we know about 11 links to HootSuite, we've tracked only 1 mention of Kayako. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kayako mentions (1)

  • What ticketing software isn't hot garbage?
    One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

HootSuite mentions (11)

  • Unlock Your Success With Content Pillars for Instagram
    Hootsuite: Hootsuite is a comprehensive social media management platform that empowers you to effortlessly create and manage content pillars for your Instagram account. With its post scheduling, performance analysis, and account engagement features, Hootsuite enables you to optimize your Instagram presence and elevate your content strategy. Source: 11 months ago
  • What tools do you use for industry analysis?
    Hootsuite Insights: https://hootsuite.com/ - A social media analytics tool that allows you to track sentiment and engagement around your brand or industry. This data can help you to identify consumer preferences and trends. Source: about 1 year ago
  • 5 Unconventional Social Media Marketing Strategies to Give Your Business a Boost
    Be Transparent: Instagram (https://www.instagram.com/) and Facebook (https://www.facebook.com/) are social media websites that allow you to share behind-the-scenes glimpses of your business. You can use scheduling tools like Buffer (https://buffer.com/) or Hootsuite (https://hootsuite.com/) to manage and plan your social media content. Source: about 1 year ago
  • How to Build a Social Media Marketing Dashboard with ReactJS and Hootsuite API: A Step-by-Step Guide for Marketers
    Hootsuite account: You'll need a Hootsuite account to use their API and fetch social media data. If you don't already have one, you can sign up for a free trial at https://hootsuite.com/. Source: about 1 year ago
  • What are the tools you can't live without?
    Hootsuite - Social media is a crucial component of any affiliate marketing strategy. Hootsuite is a social media management tool that helps you schedule and publish. Source: about 1 year ago
View more

What are some alternatives?

When comparing Kayako and HootSuite, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AgoraPulse - An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!

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