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Kayako VS Backblaze

Compare Kayako VS Backblaze and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Kayako logo Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Backblaze logo Backblaze

Backblaze's remote backup automatically backs up your data to our secure datacenter.
  • Kayako Landing page
    Landing page //
    2023-04-09
  • Backblaze Landing page
    Landing page //
    2023-10-17

Kayako videos

+ Add

Good or Bad: Sadako Vs Kayako Review

More videos:

  • Review - Octo: Sadako VS Kayako - Review
  • Review - SADAKO VS KAYAKO (2017) 💀 Spoiler-Free Horror Movie Review

Backblaze videos

+ Add

Backblaze Review - I ALMOST LOST IT ALL!

More videos:

  • Tutorial - BackBlaze Backup Review and Tutorial 2020
  • Review - The Ultimate Cloud Storage Backup Option - Backblaze

Category Popularity

0-100% (relative to Kayako and Backblaze)

Kayako

Backblaze

Customer Support
100 100%
Customer Support
0% 0
Backup And Disaster Recovery
0 0%
Backup And Disaster Recovery
100% 100
Help Desk
100 100%
Help Desk
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kayako and Backblaze

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!
The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...
Source: surveysparrow.com
Best helpdesk software of 2020: for ticketing and support
Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...
Source: www.techradar.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
Source: www.happyfox.com

Backblaze Reviews

Wasabi, Storj, Backblaze et al, are promising 80%+ savings compared to Amazon S3... What's the catch?
When you use a Big 3 provider, like Azure Blob Storage or Amazon S3, you’re often paying for reliable storage that a vast swath of enterprises with low-risk tolerance can bet the farm on. Azure has a wide range of options for replication (which has a considerable impact on the reliability of your storage), including LRS (Low Redundancy Storage) if you want to save some cost....
Source: dev.to
Raising Prices is Hard
Every time a person leaves Backblaze we send one final email thanking them for their time with us, wishing them well, and asking if they have any feedback. Those emails go directly into our ticketing system where I read all of them every month to get a picture of why people are leaving Backblaze. Sometimes they are reasons we cannot address, but if we can, they go on our...
Source: www.backblaze.com
Google Drive Alternatives: 10 Best Cloud Storage Services
Thus if you have some sensitive files, you can choose not to upload them to the cloud. Once you set up the service, everything happens automatically without you having to do anything. The only problem with this service will happen once you want to restore your data, as your backup over time can become really large and it will take a long time to download it all. Apart from...
Source: beebom.com

Social recommendations and mentions

Based on our record, Backblaze seems to be a lot more popular than Kayako. While we know about 41 links to Backblaze, we've tracked only 1 mention of Kayako. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kayako mentions (1)

  • What ticketing software isn't hot garbage?
    One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

Backblaze mentions (41)

  • What is this red exclamation mark in my Mac preferences view?
    I've been seeing this red exclamation mark in my Backblaze preferences view on my Mac. When I click it, it only takes me to my account view on backblaze.com. Obviously, it's intended to indicate that something isn't right, but I get no information. I recently deleted my existing backup and am starting fresh with my personal machine and two external drives. I'm running 8.5.0.660 (20230127194041) on Ventura 13.1.1 (a). Source: 12 months ago
  • Unable to login
    What seems to be happening here is that the OP's ISP is blocking backblazeb2.com (where the API servers and all the files are), but allowing backblaze.com (where the login page is). Source: 12 months ago
  • Best Cloud Storage for 4 TB data (EU - IT) MAC
    For more than that or for more fractioned billing, I'd suggest using Backblaze (neat price comparison https://www.vmwareblog.org/looking-affordable-cloud-storage-aws-vs-azure-vs-backblaze-b2/). They charge for data retrievals like 2 cents per GB. Source: over 1 year ago
  • Collaborative image-storage solution
    I was going to mention Backblaze or Wasabi first. Yet I can see that this is the question about both data organization and storage. Source: over 1 year ago
  • Cheap SSDs from Aliexpress for long term storage of photos and videos?
    For redundancy, why don't you look at one more copy of your data or what you believe to be important in cloud? Wasabi or Backblaze look like perfect candidates to me. You could sync data to cloud and backup NAS with rclone. Yes, it looks like a deviation of 3-2-1 backup rule. Source: over 1 year ago
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What are some alternatives?

When comparing Kayako and Backblaze, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CrashPlan - CrashPlan for Small Business backup software offers the best way to back up and store business & enterprise data securely - offsite, onsite & online in the Cloud.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ManageWP - ManageWP is a service for bloggers, site owners and web based companies helping them manage multiple WordPress sites from one dashboard.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MiniTool Partition Wizard - As a partition magic alternative, Minitool Partition Wizard is the latest partition manager software which be used to manage partition on Windows 10/8/7/XP and Server 2003/2008/2012.

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