Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.
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That's exactly my difficulty - all the work I had done is behind a paywall and requests of access or demos. One of their major competitors Thomson Reuters One Source. Source: about 3 years ago
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