Jira VS CloudTalk

Compare Jira VS CloudTalk and see what are their differences

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Seamless project management and collaboration for your team. featured

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Jira

The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

CloudTalk

Work locally, grow globally

Landing page //
2023-10-09

Landing page //
2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Jira

Website: atlassian.com
Pricing URL: Official Jira Pricing
$ Details: paid Free Trial $7.0 / Monthly (Above 10 Users)
Platforms: -
Release Date: -
Categories: #Project Management #Software Development #Agile Project Management #Kanban #Task Management #Bug Trackers

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CloudTalk

Website: cloudtalk.io
Pricing URL: Official CloudTalk Pricing
$ Details: paid Free Trial $25.0 / Monthly
Platforms: Browser Windows Mac OSX Linux iOS Android
Release Date: 2018 March
Categories: #Communication #Enterprise Communication #Call Center Software #Phone System

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Jira features and specs

No features have been listed yet.

CloudTalk features and specs

Call Recording: Yes
International Numbers: Yes
Automated Call Distribution: Yes
Interactive Voice Response: Yes
Call Forwarding: Yes
Click to Call: Yes

Jira videos

+ Add

Jira Core Walkthrough and Review

CloudTalk videos

+ Add

CloudTalk - video review & short demo

Category Popularity

0-100% (relative to Jira and CloudTalk)

Jira

CloudTalk

Project Management

100 100%

Project Management

0% 0

Communication

0 0%

Communication

100% 100

Task Management

100 100%

Task Management

0% 0

Enterprise Communication

0 0%

Enterprise Communication

100% 100

User comments

Share your experience with using Jira and CloudTalk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira and CloudTalk

Jira Reviews

Luminous Valentine

about 2 years ago

my experience
Jira may be extremely sluggish and require a large amount of memory on the client side.

👍 Pros: Affordable price|Affordable

👎 Cons: Super simple|Scalable

The Ultimate List of 20 Best AI Work Management Tools

Atlassian Intelligence (preregistration): Jira leverages artificial intelligence to automate various tasks, including summarizing meeting minutes, answering questions, converting natural language queries into JQL or SQL, and offering instant assistance through virtual agents in Slack and Microsoft Teams, accelerating work and enhancing user experience.

Source: ppm.express

12 Best ClickUp Alternatives for Innovative Management in 2023

Benefits of Jira compared to ClickUp: Jira is an open and integrated platform that doesn’t limit you to any apps. Even though ClickUp has many integrations, Jira can be used with any app and customized to your needs as far as integrations go.

Source: ayanza.com

Plane: Open-Source Alternative to Jira | Hacker News

Another feature Plane probably has: not being horribly laggy. You could make a ticket in Jira with a bunch of links or whatever the hell it is that makes Jira load so slowly, and make an identical ticket in Plane, and compare the loading times. From my Jira experiences it shouldn't be hard to be 10x faster.

Source: news.ycombinator.com

10 Best Software For Project Management in 2022

Jira is a project management software for planning and tracking software development projects from concept to release. It is most functional when used for agile product marketing or implementing Scrum, a methodology for executing particularly complex projects.

Source: medium.com

14 Best Wrike Alternatives For Project Management In 2022

Getting into more serious, feature rich alternatives to Wrike, we’ve got Jira. This is one of our top Wrike alternatives, and for good reason. With Jira, which is often used by engineering and software development teams, you can view your projects a number of ways, from Kanban to Scrum boards, and you can visualize a great level of detail using the report generation options....

Source: hive.com

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022

CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...

Source: blog.hubspot.com

The Top 9 Aircall Alternatives: How Do They Compare?

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.

Source: aircall.io

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad

In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.

Source: www.dialpad.com

7 Best Cloud PBX Solution for Small to Medium Business

CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.

Source: geekflare.com

Top successful VoIP business phone system providers in the market

CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...

Source: talkroute.com

What are some alternatives?

When comparing Jira and CloudTalk, you can also consider the following products

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

CloudTalk vs RingCentral