Software Alternatives, Accelerators & Startups

Jatana VS Alphachat.ai

Compare Jatana VS Alphachat.ai and see what are their differences

Jatana logo Jatana

Jatana is a customer Support Automation Platform which helps support teams deliver better service to thousands of customers worldwide thanks to a clever mix of Artificial Intelligence and workflow automation.

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • Jatana Landing page
    Landing page //
    2023-09-19
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Category Popularity

0-100% (relative to Jatana and Alphachat.ai)
Customer Support
28 28%
72% 72
Tool
0 0%
100% 100
Customer Messaging
100 100%
0% 0
Customer Experience Management

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What are some alternatives?

When comparing Jatana and Alphachat.ai, you can also consider the following products

Ayehu Eyeshare - Ayehu eyeShare is an IT toolbox that automate IT processes, using a visual workflow and pre-built activities it can automate tasks across systems Linux, Windows, Active Directory, File systems, Database, Storage, Network, Web and many more.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Modria - Businesses and individuals the world over resolve their issues quickly and effectively with Modria the online dispute resolution solution, a Fairness Engine for the Internet.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

TaskRabbit - TaskRabbit connects you to safe and reliable help in your neighborhood.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.