iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your processes whether you want rather informal and pragmatic processes or a strict ITIL aligned behaviour.
The belief behind iTop is that a CMDB must be an operational tool. The only way for a CMDB to be accurate and up to date is to be used day-to-day by the IT teams (support agents, IT engineers, etc.). Moreover, the more the CMDB is integrated with other IT tools (monitoring systems, reporting tools, automated inventory, etc.), the better.
iTop features, what you can do with it:
iTop can be used by different types of persons:
SleekFlow powers the future of e-commerce, featuring an omnichannel social commerce software. From conversations to conversions, SleekFlow enables full customer journeys across SMS, live chat, popular social and messaging applications such as WhatsApp, Facebook, and Instagram or whatever customers prefer.
Integrating with thousands of tools including e-commerce platforms and payment gateways, SleekFlow strives to create amazing 1:1 customer experiences and automate the whole customer journey with ease.
Our customer engagement solution allows businesses to enhance cross-departmental collaborations, manage all interactions with customers, blast out automated campaigns, and boost up sales all in one. Conversions through conversations have never been easier.
Headquartered in Hong Kong and backed by Alibaba Entrepreneurs Fund, SleekFlow serves over 5000+ multinational companies and enterprises across e-commerce, retail, logistic, hospitality, finance, and technology sectors worldwide.
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