Software Alternatives & Reviews

iTop VS Hex.pm

Compare iTop VS Hex.pm and see what are their differences

iTop logo iTop

By your side to ­empower your team and bring your ­customer service to another level

Hex.pm logo Hex.pm

Hex.
  • iTop Landing page
    Landing page //
    2022-08-04

iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your processes whether you want rather informal and pragmatic processes or a strict ITIL aligned behaviour.

The belief behind iTop is that a CMDB must be an operational tool. The only way for a CMDB to be accurate and up to date is to be used day-to-day by the IT teams (support agents, IT engineers, etc.). Moreover, the more the CMDB is integrated with other IT tools (monitoring systems, reporting tools, automated inventory, etc.), the better.

iTop features, what you can do with it:

  • Document your IT infrastructure and all the relationships between the various pieces and stakeholders of the infrastructure (servers, applications, network devices, virtual machines, contacts, locations…)
  • Manage incidents, user requests, planned outages…
  • Document IT services and contracts with external providers including service level agreements
  • Export all the information in a manual or scripted manner
  • Mass import (manually and using scripts) or synchronize/federate any data from external systems

iTop can be used by different types of persons:

  • Help Desk agents
  • Support engineers (1st level, 2nd level…)
  • Service managers
  • IT managers
  • End-users: a simplified “portal” interface is available to let them submit their requests directly.
  • Hex.pm Landing page
    Landing page //
    2022-03-28

iTop videos

iTOP Electronic Spinning Top! Review

More videos:

  • Review - iTop Review: GTA San Andreas
  • Review - ITop Electronic Spinner Game Review for Character Options age 8+

Hex.pm videos

No Hex.pm videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to iTop and Hex.pm)
Monitoring Tools
100 100%
0% 0
System & Hardware
0 0%
100% 100
Help Desk
100 100%
0% 0
Tool
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, Hex.pm seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

iTop mentions (0)

We have not tracked any mentions of iTop yet. Tracking of iTop recommendations started around Mar 2021.

Hex.pm mentions (5)

  • How to merge Tailwind class in Elixir Phoenix
    I was thinking of porting this library to Elixir. But first, I searched on hex.pm and Surprising. I found two packages that support merging tailwind classes: twix and tails. - Source: dev.to / 10 months ago
  • Phoenix 1.7.0 Released: Built-In Tailwind, Verified Routes, LiveView Streams
    Feel free to take a look at the package manager and let me know if there are any libraries that you need that are missing. https://hex.pm/ I can assure you I'm not spending my time inventing new libraries. In the past 3 or so years of working in Elixir there have been maybe 2 or 3 cases where I was looking for a library and couldn't find a suitable one. Writing my own code to cover those cases took a few hours.... - Source: Hacker News / about 1 year ago
  • How to install Phoenix (Elixir) with Tailwind CSS and Flowbite
    Before getting started you need to have both Elixir, the Hex package manager, the PostgreSQL relational database server and Node.js installed on your local computer to be able to follow through this guide. - Source: dev.to / about 1 year ago
  • Run tests automatically on save
    I was looking for a solution to run tests automatically every time I save any changes. The best way so far for me is the following hex package:. - Source: dev.to / over 1 year ago
  • A Guide to Secure Elixir Package Updates
    Dependency Current Latest Status Bunt 0.2.0 0.2.0 Up-to-date Cowlib 2.11.0 2.11.0 Up-to-date Credo 1.6.1 1.6.3 Update possible Db_connection 2.4.1 2.4.1 Up-to-date Decimal 2.0.0 2.0.0 Up-to-date Earmark_parser 1.4.19 1.4.20 Update possible Postgrex 0.15.13 0.16.2 Update... - Source: dev.to / about 2 years ago

What are some alternatives?

When comparing iTop and Hex.pm, you can also consider the following products

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

i-doit - i-doit is a web based Open Source IT documentation and CMDB (Configuration Management Database).

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

accurev - version control system. Licensed

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

BMC Software - BMC Software is a solution for companies to help them in running and reinventing their businesses with scalable and modular solutions to IT problems and management.