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Issuetrak VS xMatters

Compare Issuetrak VS xMatters and see what are their differences

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Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service

xMatters logo xMatters

xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions
  • Issuetrak Landing page
    Landing page //
    2023-09-20
  • xMatters Landing page
    Landing page //
    2023-01-19

Issuetrak videos

+ Add

Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

xMatters videos

+ Add

xMatters Overview Video

More videos:

  • Review - xMatters Incident Response and Management Platform
  • Review - 10/4 Ask the Expert: Resolve major incidents faster with xMatters

Category Popularity

0-100% (relative to Issuetrak and xMatters)

Issuetrak

xMatters

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Incident Management
0 0%
Incident Management
100% 100

User comments

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What are some alternatives?

When comparing Issuetrak and xMatters, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

PagerDuty - Cloud based monitoring service

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

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