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Issuetrak VS Helprace

Compare Issuetrak VS Helprace and see what are their differences

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Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
  • Issuetrak Landing page
    Landing page //
    2023-09-20
  • Helprace Landing page
    Landing page //
    2021-10-03

Issuetrak videos

+ Add

Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

Helprace videos

+ Add

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Category Popularity

0-100% (relative to Issuetrak and Helprace)

Issuetrak

Helprace

Help Desk
58 58%
Help Desk
42% 42
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Support
40 40%
Customer Support
60% 60
Customer Service
49 49%
Customer Service
51% 51

User comments

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What are some alternatives?

When comparing Issuetrak and Helprace, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

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