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Issuetrak VS Grasp

Compare Issuetrak VS Grasp and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service

Grasp logo Grasp

Make conversations count
  • Issuetrak Landing page
    Landing page //
    2023-09-20
  • Grasp Landing page
    Landing page //
    2023-10-06

Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service.

Issuetrak videos

+ Add

Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

Grasp videos

+ Add

WhatsApp customer service in Casengo

More videos:

  • Tutorial - Casengo Basics: Learn how to Casengo in two minutes
  • Review - Bad Movie Review: The Loreley's Grasp
  • Review - The Lucid Nightmare - The Loreley's Grasp Review
  • Review - Grasp surfskate | review

Category Popularity

0-100% (relative to Issuetrak and Grasp)

Issuetrak

Grasp

Help Desk
79 79%
Help Desk
21% 21
Customer Support
58 58%
Customer Support
42% 42
Business & Commerce
100 100%
Business & Commerce
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Issuetrak and Grasp, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

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