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ISSQUARED UCFlex Cloud UC VS Five9

Compare ISSQUARED UCFlex Cloud UC VS Five9 and see what are their differences

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ISSQUARED UCFlex Cloud UC logo ISSQUARED UCFlex Cloud UC

UCFlex delivers all the features organizations expect from a traditional phone system plus mobility, instant messaging, meet-me conferencing, cloud collaboration & communications, video conferencing and more.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • ISSQUARED UCFlex Cloud UC Landing page
    Landing page //
    2023-04-11

UCFlex™ Cloud UC delivers carrier-class cloud PBX and Unified Communications with all the features organizations expect from a traditional phone system — plus mobility, instant messaging, meet-me conferencing, web collaboration, video conferencing and more.

  • Five9 Landing page
    Landing page //
    2023-05-12

ISSQUARED UCFlex Cloud UC features and specs

  • Cloud PBX: Yes
  • Instant Messaging : Yes
  • Meet-me Conferencing: Yes
  • Web collaboration: Yes
  • Video Conferencing : Yes
  • Real-time Voice: Yes
  • Real-time User Status: Yes
  • Audio Conferencing: Yes
  • Screen Sharing: Yes

Five9 features and specs

No features have been listed yet.

ISSQUARED UCFlex Cloud UC videos

No ISSQUARED UCFlex Cloud UC videos yet. You could help us improve this page by suggesting one.

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Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

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Category Popularity

0-100% (relative to ISSQUARED UCFlex Cloud UC and Five9)

ISSQUARED UCFlex Cloud UC

Five9

Cloud Communications
100 100%
Cloud Communications
0% 0
Communication
1 1%
Communication
99% 99
Enterprise Communication
2 2%
Enterprise Communication
98% 98
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ISSQUARED UCFlex Cloud UC and Five9

ISSQUARED UCFlex Cloud UC Reviews

We have no reviews of ISSQUARED UCFlex Cloud UC yet.
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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ISSQUARED UCFlex Cloud UC mentions (0)

We have not tracked any mentions of ISSQUARED UCFlex Cloud UC yet. Tracking of ISSQUARED UCFlex Cloud UC recommendations started around Apr 2023.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing ISSQUARED UCFlex Cloud UC and Five9, you can also consider the following products

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Cisco Hosted Unified Communications Services - Get the benefits of a converged IP communications network without needing to own, manage, or maintain a Cisco Unified Communications System.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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