Software Alternatives, Accelerators & Startups

ipSCAPE VS Dialpad

Compare ipSCAPE VS Dialpad and see what are their differences

ipSCAPE logo ipSCAPE

Getting in Touch with Customers is Easy with ipSCAPE’s Future-Proof Contact Centre Software. Start your FREE, Scalable Software in the Cloud, Demo Today!

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • ipSCAPE Landing page
    Landing page //
    2022-04-19
  • Dialpad Landing page
    Landing page //
    2023-05-12

Dialpad

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Alex Cornell
Employees
500 - 999

ipSCAPE videos

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Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to ipSCAPE and Dialpad)
Call Center Software
10 10%
90% 90
Communication
0 0%
100% 100
Cloud Contact Center
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ipSCAPE and Dialpad

ipSCAPE Reviews

Best Call Center Software: The Complete List (2020 Update)
IpSCAPE offers software for contact centres of typically less than 100 seats. IpSCAPE allows businesses to break free from traditional, old world approaches to call centre technology with a simple and clever pay-as-you-use solution combining voice and software to suit any business model.

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing ipSCAPE and Dialpad, you can also consider the following products

C-Zentrix Contact Center - C-Zentrix Contact Center is the fastest growing feature-rich customer experience software solution that brings to you the most comprehensive solution for the multi-touch contact centers offers on-premise, hybrid or cloud.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.