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Intrix CRM VS Bitrix24

Compare Intrix CRM VS Bitrix24 and see what are their differences

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Intrix CRM logo Intrix CRM

CRM sustav Intrix je jednostavno web rješenje za upravljanje klijentima i projektima. Isprobajte besplatno.

Bitrix24 logo Bitrix24

Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.
  • Intrix CRM Landing page
    Landing page //
    2023-04-13

  www.intrix.siSoftware by Intera

  • Bitrix24 Landing page
    Landing page //
    2023-02-16

Bitrix24 is a versatile all-in-one SaaS platform designed to streamline business operations for teams of all sizes. With over 15 million users worldwide, it integrates a robust suite of tools, including CRM, project management, collaboration, and communication features, into a single, cloud-based workspace.

Bitrix24 eliminates the need for multiple subscriptions by offering a centralized hub for managing tasks, customer relationships, and internal workflows, making it a cost-effective choice for startups, SMBs, and enterprises.

The CRM is a standout feature, enabling lead capture, sales automation, and detailed analytics. Users can manage pipelines, generate reports, and integrate with social media and email for seamless customer engagement.

CoPilot, Bitrix24’s AI assistant, enhances productivity by automating tasks like lead data entry and call transcriptions. Project management tools include Kanban boards, Gantt charts, and time tracking, ensuring efficient task delegation and progress monitoring.

Collaboration is effortless with group chats, HD video calls, and file-sharing capabilities. The platform’s Contact Center unifies communication channels—live chat, telephony, and social media—into one dashboard. Bitrix24 also offers a no-code website builder, HR tools, and document management, supporting diverse business needs. Its mobile app ensures accessibility for remote teams.

Bitrix24’s pricing is a key advantage, with a free plan for unlimited users and paid plans starting at $49/month, offering scalability without per-user fees. The platform supports 18 languages and integrates with tools like Google Drive, PayPal, and Trello. While its extensive features may present a learning curve, Bitrix24 provides 24/7 support, tutorials, and a knowledge base to ease onboarding.

Intrix CRM features and specs

  • User-Friendly Interface
    Intrix CRM provides an intuitive and easy-to-navigate interface, making it accessible for users of all technical levels.
  • Customizability
    The platform offers extensive customization options which allow businesses to tailor the CRM to their specific needs.
  • Integration Capabilities
    Intrix CRM can integrate with numerous third-party applications, enhancing functionality and business process efficiency.
  • Scalability
    It supports business growth by offering scalable solutions that can adapt as a company expands.
  • Customer Support
    The CRM is backed by responsive customer service, providing assistance and solutions promptly, which ensures minimal downtime.

Possible disadvantages of Intrix CRM

  • Learning Curve for Advanced Features
    While basic features are easy to use, it may take time for new users to learn and leverage all advanced features effectively.
  • Price Structure Complexity
    The pricing model can be complex, with additional costs for extra features, which may not be evident to new customers.
  • Limited Offline Access
    Intrix CRM requires an internet connection, limiting its usefulness in areas with poor connectivity as offline access is limited.
  • Occasional Performance Issues
    Users have reported occasional slow response times or downtime, which can affect business operations.
  • Feature Set Limitations for Large Enterprises
    While suitable for small to medium businesses, larger enterprises might find the feature set lacking in advanced functionalities needed for complex operations.

Bitrix24 features and specs

  • Comprehensive Features
    Bitrix24 offers an extensive range of tools including project management, CRM, communication, and collaboration tools, making it a one-stop solution for business needs.
  • Free Plan
    Bitrix24 provides a free plan with a generous number of features and user limits, which is ideal for small businesses or startups on a budget.
  • Customizable
    The platform offers a high degree of customization, allowing businesses to tailor modules and interface layouts to fit their specific needs.
  • Integrated Communication Tools
    Includes built-in communication tools such as chats, video calls, and social intranet, enhancing team collaboration and reducing the need for third-party communication apps.
  • Cloud and On-Premise Options
    Bitrix24 can be deployed either as a cloud service or on-premise, providing flexibility based on business requirements and compliance needs.

Analysis of Bitrix24

Overall verdict

  • Bitrix24 is considered a good option for businesses seeking a multifunctional platform that combines CRM, project management, and team collaboration tools. It is highly versatile and offers both cloud-based and on-premise solutions, catering to various business needs. However, the platform's extensive range of features can be overwhelming for some users, and there may be a learning curve involved.

Why this product is good

  • Bitrix24 is a comprehensive business management platform that offers a wide range of tools such as CRM, project management, communication, and collaboration features. It is designed to cater to businesses of various sizes, providing a unified workspace to streamline operations and enhance productivity. The platform's versatility and affordability make it an appealing choice for companies looking to consolidate multiple business processes in one place.

Recommended for

  • Small to medium-sized businesses looking for an all-in-one business management solution.
  • Companies seeking robust CRM and project management features.
  • Teams interested in a centralized platform for communication and collaboration.
  • Businesses with remote or distributed teams that need efficient tools for managing tasks and sharing information.

Intrix CRM videos

+ Add

CRM uvajalni seminar | Intrix CRM

More videos:

  • Review - CRM sustav za B2C prodaju | Intrix CRM
  • Review - Zaprimanje poslanog e-maila u Intrix CRM

Bitrix24 videos

+ Add

Bitrix24 Introduction New

More videos:

  • Review - Bitrix24: CRM (Demo)
  • Review - Video Review for Bitrix24

Category Popularity

0-100% (relative to Intrix CRM and Bitrix24)

Intrix CRM

Bitrix24

CRM
3 3%
CRM
97% 97
Project Management
0 0%
Project Management
100% 100
Sales
100 100%
Sales
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intrix CRM and Bitrix24

Intrix CRM Reviews

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Bitrix24 Reviews

25 Best Asana Alternatives & Competitors for Project Management in 2024
Bitrix24 is a work management and CRM software helping teams manage customer relations, plan projects, and collaborate with others. In Bitrix24’s free plan, users can set up task roles, track time, and work with tasks and add comments using email.
Source: clickup.com
The 19 Best Call Center Software (& Features You Need) in 2022
A contact center built around your to-do list, Bitrix24 helps teams collaborate to get their work done. They offer a multitude of customer service channels, including rentable telephone lines, live chat, and email queues that all integrate into Bitrix24's task management software and CRM. Bitrix24 also offers an on-premise solution for industries that are still required to,...
Source: blog.hubspot.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Bitrix24 is a robust CRM and task management system that assists businesses in making better use of their time and resources. This CRM application provides sales analytics and automation to help you increase your revenue. Furthermore, project management capabilities such as Gantt charts, time monitoring, and automated activities can aid in increasing productivity.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Efficient project planning is a vital prerequisite for your #workflows' success. It enables your #team to understand which kind of #efforts they are supposed to make, which #resources to use and which #goals to achieve.#Bitrix24 on #Project Plans: https://t.co/NjUh1sYQA4 pic.twitter.com/YipT8iys3d
Source: bstrategyhub.com
10 Best Software For Project Management in 2022
Bitrix24 is a service that includes task management, project and time scheduling, visualization of information on a calendar, the ability to share documents, create virtual work groups, and receive notifications.
Source: medium.com

What are some alternatives?

When comparing Intrix CRM and Bitrix24, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Base CRM - Customer relationship management (CRM) & sales software geared towards making your small business, mid-market or enterprise sales team 10x more productive.

Slack - A messaging app for teams who see through the Earth!

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

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