Software Alternatives & Reviews

Intercom on Customer Engagement VS ChatWoot

Compare Intercom on Customer Engagement VS ChatWoot and see what are their differences

Intercom on Customer Engagement logo Intercom on Customer Engagement

A book on how to create messages that drive engagement

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • Intercom on Customer Engagement Landing page
    Landing page //
    2023-05-09
  • ChatWoot Landing page
    Landing page //
    2023-09-01

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

Intercom on Customer Engagement features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Intercom on Customer Engagement videos

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ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to Intercom on Customer Engagement and ChatWoot)
Customer Support
10 10%
90% 90
Customer Engagement
100 100%
0% 0
Live Chat
0 0%
100% 100
Customer Communication
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom on Customer Engagement mentions (0)

We have not tracked any mentions of Intercom on Customer Engagement yet. Tracking of Intercom on Customer Engagement recommendations started around Mar 2021.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: 12 months ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Intercom on Customer Engagement and ChatWoot, you can also consider the following products

Twilio Studio - Accelerate your customer engagement roadmap

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GoVocal.AI - Harness the power of Voice and AI. Acquire, Engage and Retain Customers using Amazon Alexa and Google Assistant.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Customer.io Actions - Send messages across any channel - from push to postcards

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.