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Instant Housecall VS Level.io

Compare Instant Housecall VS Level.io and see what are their differences

SysAid
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. featured
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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Instant Housecall logo Instant Housecall

Instant Housecall is a software for technical support customer service representatives to remotely help their customers with problems they are having on their own computers at home. Read more about Instant Housecall.

Level.io logo Level.io

Flexible, intuitive, and secure remote monitoring and management (RMM) software. Control and manage your devices securely, right in your browser, from anywhere in the world. Get started today.
  • Instant Housecall Landing page
    Landing page //
    2021-09-19
  • Level.io Landing page
    Landing page //
    2023-05-19

Level enables IT Professionals to remotely manage and monitor their workstations and servers from anywhere in the world. Level is the first security-focused remote monitoring and management (RMM) platform to implement peer-to-peer (P2P) connections that ensure a fully private and encrypted connection.

Instant Housecall

Website
instanthousecall.com
Pricing URL
Official Instant Housecall Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Level.io

Website
level.io
Pricing URL
Official Level.io Pricing
$ Details
paid Free Trial $1.0 / Monthly (per device)
Platforms
Windows Mac OSX Linux
Release Date
2021 July
Edit details

Instant Housecall features and specs

  • Ease of Use
    Instant Housecall is designed to be user-friendly with a straightforward interface, making it easier for IT professionals to connect with clients without technical hassles.
  • Remote Reboot and Reconnect
    The software allows technicians to reboot devices remotely and automatically reconnect after the reboot, ensuring continuous support without having to re-establish the connection manually.
  • Unattended Access
    Provides support technicians with the ability to access computers without end-user intervention, which is ideal for after-hours maintenance or working on machines when clients are away.
  • Customization
    Instant Housecall offers branding options, allowing businesses to customize the client interface to reflect their brand, enhancing the professional appearance of the service.
  • Multiple Platform Support
    Supports a variety of operating systems, ensuring compatibility across different devices and environments, which is crucial for providing versatile support solutions.

Possible disadvantages of Instant Housecall

  • Cost
    For small businesses or independent technicians, the cost of a subscription could be a disadvantage compared to other free or cheaper alternatives in the market.
  • Learning Curve
    While the interface is user-friendly, those not familiar with remote support software may require time to fully understand all of its features and capabilities.
  • Limited Features in Basic Plan
    Some advanced features are only available in higher-tier plans, which might necessitate upgrading to a more expensive plan to access full functionality.
  • Internet Dependency
    As with any remote support tool, the efficiency of Instant Housecall is highly dependent on a stable internet connection for both the technician and the client which can pose a limitation in areas with unreliable connectivity.
  • Competition and Alternatives
    There are numerous remote support tools available, some of which may offer similar or additional features at different price points, potentially impacting Instant Housecall's competitiveness.

Level.io features and specs

  • Asset Management
  • Remote Control
  • Background Management
  • Monitoring & Alerting
  • Patch Management
  • Automated Remediation
  • Scripting

Instant Housecall videos

+ Add

LIVE: Instant Housecall! Remote software explained. InstantHousecall

More videos:

  • Review - LIVE: Instant Housecall! Remote software explained. InstantHousecall
  • Review - Instant Housecall Testimonial - Lotus Managed Services

Level.io videos

+ Add

Level Demo

Category Popularity

0-100% (relative to Instant Housecall and Level.io)

Instant Housecall

Level.io

Remote Desktop
100 100%
Remote Desktop
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Remote IT Management
0 0%
Remote IT Management
100% 100

User comments

Share your experience with using Instant Housecall and Level.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Level.io seems to be more popular. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Instant Housecall mentions (0)

We have not tracked any mentions of Instant Housecall yet. Tracking of Instant Housecall recommendations started around Mar 2021.

Level.io mentions (34)

  • Monitor Server Status Up or Down
    Level.io does this plus a whole lot more. As some have mentioned already, ideally there are lists of things to monitor. These can all be added to a policy along with up/down status and applied to devices. Source: almost 2 years ago
  • Alternative to Teamviewer / AnyDesk for remote connection
    Level.io works from a browser, so no client needed on the controlling computer. Source: almost 2 years ago
  • Web Application for running powershell locally
    With Level.io you can create a script library and then run them on one (or many) target devices. They could be run on the local client that is being used as well, which is what I believe you're asking for. This all works via an agent that checks in to the service and is responsible for the queueing and running off the scripts. Source: almost 2 years ago
  • Ticketing System + RMM recommendations
    Take a look at level.io for RMM. Free trial, no commitment, and no need to get a quote or talk to sales. Works for Windows, Mac, and Linux. Source: about 2 years ago
  • RMM software recommendations for a small business?
    I'd recommend checking out Level (https://level.io). They charge a flat $1 per endpoint. Source: about 2 years ago
View more

What are some alternatives?

When comparing Instant Housecall and Level.io, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Iperius Remote - Iperius Remote is a high-performance and feature-rich remote desktop solution designed to be used for remote access, remote support, and WFH.

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

NetSupport Manager - NetSupport Manager Remote Control and Remote Access software - Remotely Support any PC, Mac, ChromeOS or Linux system across LAN, WAN or internet from your Windows PC, Apple Mac, iOS or Android device

Tactical RMM - Tactical RMM is a remote monitoring & management tool for Windows computers, built with Django, Vue and Golang. It uses an agent written in Golang and integrates with MeshCentral

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