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InMoment VS Gainsight

Compare InMoment VS Gainsight and see what are their differences

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InMoment logo InMoment

Experience Management

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • InMoment Landing page
    Landing page //
    2021-08-08
  • Gainsight Landing page
    Landing page //
    2023-05-13

InMoment videos

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Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to InMoment and Gainsight)

InMoment

Gainsight

User Feedback
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User Feedback
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Customer Success
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Customer Success
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Business & Commerce
100 100%
Business & Commerce
0% 0
Help Desk
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Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InMoment and Gainsight

InMoment Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Wootric (an InMoment company) is a customer experience management software that makes use of single-question microsurveys. Most of these surveys include metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES). What’s especially great about this tool is that it can be installed quickly and easily. All feedback (once collected) is...
Source: mopinion.com

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing InMoment and Gainsight, you can also consider the following products

Medallia - Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

Totango - Totango is a Customer Success Software Platform

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Planhat - Customer success has changed. Meet the modern Customer Platform!

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