Software Alternatives, Accelerators & Startups

Increment by Stripe VS Malcolm App

Compare Increment by Stripe VS Malcolm App and see what are their differences

Increment by Stripe logo Increment by Stripe

A magazine about how teams build software systems at scale.

Malcolm App logo Malcolm App

Customer self-service made easy
  • Increment by Stripe Landing page
    Landing page //
    2022-01-27
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Increment by Stripe features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Increment by Stripe videos

No Increment by Stripe videos yet. You could help us improve this page by suggesting one.

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Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Increment by Stripe and Malcolm App)
Tech
100 100%
0% 0
Customer Support
0 0%
100% 100
News
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Increment by Stripe and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Increment by Stripe and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Increment by Stripe seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Increment by Stripe mentions (11)

  • Looking for modern books on software engineering
    Https://increment.com/ -- technical magazine, free online, I have the print edition. Source: almost 1 year ago
  • Ask HN: Magazines Similar to Increment and ACM Queue
    I've enjoyed the deep dives into a topic that Increment(https://increment.com/) and ACM Queue (https://queue.acm.org/) excel at. They essentially pick a broad topic and dig fairly deep. As an example, say you are a backend engineer and need to begin frontend. I'd pick up the frontend exposition of Increment(https://increment.com/frontend/) as a starting point vs anything else. Are there any similar magazines or... - Source: Hacker News / over 1 year ago
  • Technical Blogs You Recommend?
    Https://increment.com doesn't have any new posts but I would still recommend it. - Source: Hacker News / over 1 year ago
  • suggest tech content on internet
    Stripe's Increment Magazine (the last issue was from november 2021). Source: over 1 year ago
  • Are there any good Software Engineering magazines out there?
    Stripe used to release https://increment.com/ which was pretty nice but they haven't release any new issue since November 2021. I am looking for any decent magazine in physical form. - Source: Hacker News / over 1 year ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Increment by Stripe and Malcolm App, you can also consider the following products

The Hustle - Vice meets Fast Company

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Multiplex Magazine - Multiplex - past, present, future technology insights

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Hackerpreneur Magazine - iOS magazine for startups & changemakers

Zendesk Support - Social Customer Support and Help Desk and Ticketing