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In-App Messages by Userlist VS Papercups

Compare In-App Messages by Userlist VS Papercups and see what are their differences

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In-App Messages by Userlist logo In-App Messages by Userlist

Send targeted in-app messages to your SaaS customers

Papercups logo Papercups

Open source live customer chat
  • In-App Messages by Userlist Landing page
    Landing page //
    2023-06-01
  • Papercups Landing page
    Landing page //
    2022-02-06

Category Popularity

0-100% (relative to In-App Messages by Userlist and Papercups)

In-App Messages by Userlist

Papercups

CRM
25 25%
CRM
75% 75
Customer Support
16 16%
Customer Support
84% 84
Email Marketing
100 100%
Email Marketing
0% 0
Help Desk
23 23%
Help Desk
77% 77

User comments

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Social recommendations and mentions

Based on our record, Papercups seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

In-App Messages by Userlist mentions (0)

We have not tracked any mentions of In-App Messages by Userlist yet. Tracking of In-App Messages by Userlist recommendations started around Nov 2022.

Papercups mentions (8)

  • Adding live chat support for Flutter Web
    I'd give https://papercups.io a try, they have a native flutter chat widget (last I checked the only live support native flutter package). Source: about 1 year ago
  • AMA – My bootstrapped Notion-2-Help Center SaaS just hit 3000 MRR allowing me to going full-time indie
    HelpKit does have a widget that you can embed on your own site. HelpKit itself has a built in email contact integration. If you want a live chat widget with HelpKit, the widget allows you to hook up one of many live chat providers… One of them called Papercups is actually fully free to use such as Tawk + more privacy friendly :). Source: almost 2 years ago
  • If a web site need an chat option as a feature
    If chat means just "customer should be able to chat directly with our employees" for you, then something like chatwoot or papercups should do the job. Basically just a chat widget you can drop into your site where customers can message you. Source: about 2 years ago
  • Ask HN: Which open source versions of SaaS would you like to see?
    No affiliation, but have you looked at https://papercups.io/ ? They are also OSS: https://github.com/papercups-io/papercups. - Source: Hacker News / over 2 years ago
  • What is the most expensive SaaS you spend on at your company?
    Yeah, it's kinda crazy. I'm considering just inhousing to https://papercups.io/ and save a bunch of money each month. Source: almost 3 years ago
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What are some alternatives?

When comparing In-App Messages by Userlist and Papercups, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Drift - A messaging app that helps you grow your business.

Crisp Chat - Multi-channel customer support software

Freshworks - Delight your customers, from wherever you are

Actions from Slack - Turn Slack messages into tickets, issues, tasks, and more.

Userlist - Userlist is an email marketing tool tailored to your SaaS needs. You'll find behavior-based campaigns, segmentation, and full support for company accounts. Userlist is perfect for SaaS marketing, user onboarding, and lifecycle email.

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