Software Alternatives & Reviews

Impel VS Front App

Compare Impel VS Front App and see what are their differences


Business Management on the Cloud and on the Go!

multi-channel inbox service for collaborative teams
Impel Landing Page
Impel Landing Page
Front App Landing Page
Front App Landing Page

Impel details

Categories
Help Desk Customer Support Customer Service
Website impelops.com  

Front App details

Categories
Help Desk Customer Support Customer Service
Website front.com  

Category Popularity

0-100% (relative to Impel and Front App)
2
2%
98%
98
2
2%
98%
98
4
4%
96%
96
0
0%
100%
100

Reviews

These are some of the external sources and on-site user reviews we've used to compare Impel and Front App

Impel Reviews

We have no reviews of Impel yet.
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Front App Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front App seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

Impel mentions (0)

We have not tracked any mentions of Impel yet. Tracking of Impel recommendations started around Mar 2021.

Front App mentions (6)

  • What to recommend to a client who needs to move beyond email?
    There are some interesting services that can help manage shared mailboxes out there:Emailgistics and Frontand come to mind. These are a great deal more user friendly for medical staff than a ticketing system intended for technical support or software issue tracking. Full disclosure, I know you are looking for onshore, I didn’t check if these were available in your region. But maybe looking for a similar solution... - Source: Reddit / 19 days ago
  • Cal Newport on an industrial revolution for office work
    Front[1] is for customer-facing teams but functions roughly like this. Teams collaborate on a shared inbox but Rules can route emails so they only show up in one individual’s inbox. With this setup, everyone else can still text or tag search and find the email but it’s only in the inbox of the person it is assigned to. If you are the lead for a given project then you’ll receive the client emails in your inbox but... - Source: Hacker News / about 2 months ago
  • Ask HN: Who is hiring? (April 2021)
    Front | Engineering Roles | SF + Paris + Remote (various locations in US/Europe) | https://frontapp.com Front is growing fast, and reinventing how work gets done. With $138M in funding, Front is backed by Sequoia Capital, and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, and Zoom. Front was recently named to the Forbes Cloud 100 2020,... - Source: Hacker News / 6 months ago
  • Are any teams using VOIP in their business to better communicate?
    You didn't ask specifically about email. But since you're using group email addresses, look at Front (frontapp.com). I know teams with remote members who love frontapp. Instead of long email chains the team members can comment on and discuss specific emails without creating a long email thread to go back through. - Source: Reddit / 6 months ago
  • Setting up a business domain sales inbox is a thorough nightmare.
    Could one of these tools be a solution? Https://frontapp.com/. - Source: Reddit / 6 months ago
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What are some alternatives?

When comparing Impel and Front App, you can also consider the following products

Zoho Desk - Industry's first context-aware Helpdesk Software

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

User reviews

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