Software Alternatives & Reviews

iLobby VS Freshworks Customer Service

Compare iLobby VS Freshworks Customer Service and see what are their differences

iLobby logo iLobby

The global leader in facility and visitor management for complex enterprises.

Freshworks Customer Service logo Freshworks Customer Service

Reimagine how you connect with prospects and customers
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  • iLobby Landing page
    Landing page //
    2023-03-26

Deployed across more than 6,000 sites worldwide, iLobby powers complex work environments by optimizing and automating key facility processes to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. The iLobby platform is supported by robust reporting, turnkey onboarding, and extensive configurability that ensures maximum impact in complex and regulated industries.

iLobby FacilityOS is an end-to-end Facility Management platform, consisting of multiple independent functional modules that drive safety, security and compliance across complex facilities around the world. The modules that form the platform operate independently to address specific functional area, but can also be implemented collaboratively to provide a fully integrated, holistic facility and visitor management solution.

Our innovative, SaaS-based facility and visitor management platform was built to streamline the management of personnel and facility operations. Powered by proven technology, people and processes, iLobby is reimagining how organizations can keep their people and their facilities safe, secure and compliant.

  • Freshworks Customer Service Landing page
    Landing page //
    2024-05-06

iLobby videos

iLobby Visitor Management System

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Freshworks Customer Service videos

Freshchat Review: Freshchat is like a dashcam for your business

More videos:

  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

Category Popularity

0-100% (relative to iLobby and Freshworks Customer Service)
Visitor Management System
Customer Support
0 0%
100% 100
Reception
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare iLobby and Freshworks Customer Service

iLobby Reviews

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Freshworks Customer Service Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Social recommendations and mentions

iLobby might be a bit more popular than Freshworks Customer Service. We know about 4 links to it since March 2021 and only 3 links to Freshworks Customer Service. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

iLobby mentions (4)

  • Boost Productivity & Serving Efficiency by Implementing VMS at Pharmaceutical Industry
    Visitor management for the pharmaceutical industry can be done by using different strategies. These strategies should be used to improve your workflow productivity, prevent visitors from wasting time and filing unnecessary information, and help in reducing losses due to patient misadventure. To facilitate visitors, visitor management software by iLobby can be used that offer various features and functions to make... - Source: dev.to / almost 3 years ago
  • How to Stiffen Physical Security in Building?
    There are several factors that need to be considered when setting up a physical security with iLobby visitor management system. Security camera systems can offer a comprehensive security solution for a wide area. However, this type of security system is quite expensive. You can also opt for biometric readers which can be used to prevent unauthorized entry. However, biometric readers are not as effective as... Source: almost 3 years ago
  • Hi-Tech Security with an Automated Visitor Management System
    Adapting the VMS solution by iLobby can make your online business much more efficient. It can save you money by decreasing the amount of man hours that you need to invest in maintaining your site. It can keep track of all of your visitors and make the necessary changes when needed. It can be used anywhere, and on any computer, which makes it easier than any other system that you could use. It just makes managing... Source: about 3 years ago
  • An Introduction to the Visitor Management System in Government Buildings
    While implementing VMS, first make sure to consult and hire a global leader in the industry like iLobby to cut-out all the risks involved in proper implementation of the visitor management system. Source: about 3 years ago

Freshworks Customer Service mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / almost 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / almost 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

What are some alternatives?

When comparing iLobby and Freshworks Customer Service, you can also consider the following products

Envoy - Visitor registration that's changing how guests are greeted in companies around the world.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

The Receptionist - The Receptionost is a visitor managemnt solution that has visitor logging system to track visitor traffic.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Proxyclick - Connect with Confidence

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website