Software Alternatives, Accelerators & Startups

IBM Watson Assistant VS BoldDesk

Compare IBM Watson Assistant VS BoldDesk and see what are their differences

IBM Watson Assistant logo IBM Watson Assistant

Watson Assistant is an AI assistant for business.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • IBM Watson Assistant Landing page
    Landing page //
    2023-10-04
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

IBM Watson Assistant

Website
ibm.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

IBM Watson Assistant features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

IBM Watson Assistant videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to IBM Watson Assistant and BoldDesk)
CRM
74 74%
26% 26
Customer Support
43 43%
57% 57
Chatbots
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using IBM Watson Assistant and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

IBM Watson Assistant mentions (0)

We have not tracked any mentions of IBM Watson Assistant yet. Tracking of IBM Watson Assistant recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing IBM Watson Assistant and BoldDesk, you can also consider the following products

Zendesk Answer Bot - Chatbots

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Tars - TARS enables users to create chatbots that replaces regular old webforms.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community