Software Alternatives & Reviews

IBM Watson Assistant VS Amazon Lex

Compare IBM Watson Assistant VS Amazon Lex and see what are their differences

Watson Assistant is an AI assistant for business.

Harness the power behind Amazon Alexa for your own conversational apps.
IBM Watson Assistant Landing Page
IBM Watson Assistant Landing Page
Amazon Lex Landing Page
Amazon Lex Landing Page

IBM Watson Assistant details

CRM Customer Support Customer Iteraction

Amazon Lex details

Chatbots Chatbot Platforms & Tools Natural Launguage Understanding

IBM Watson Assistant videos

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Amazon Lex videos

Building Intelligent Chatbots with Amazon Lex & Amazon Polly

More videos:

  • - Build an Omni-Channel Experience with Amazon Connect and Amazon Lex (Level 200)

Category Popularity

0-100% (relative to IBM Watson Assistant and Amazon Lex)

Social recommendations and mentions

Based on our record, Amazon Lex seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

IBM Watson Assistant mentions (0)

We have not tracked any mentions of IBM Watson Assistant yet. Tracking of IBM Watson Assistant recommendations started around Mar 2021.

Amazon Lex mentions (5)

  • What is the best approach in creating a chatbot from a beginner's perspective?
    If you're open to using AWS, check out Lex! Https:// - Source: Reddit / about 1 month ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    Amazon Lex can improve voter accessibility by providing natural-language understanding (NLU) through multiple channels, including web, mobile, SMS, social media, and contact center. - Source: / about 1 month ago
  • Building a chatbot - How should I approach this?
    It sounds like you're interested in implementing all of the logic yourself, but if you're mostly interested in getting something up and running AWS has a service called Lex which is basically Chatbot AI as a service. - Source: Reddit / about 1 month ago
  • Amazon Connect – The Future of Call Centers: Features & Use Cases
    Contact flow is the overall experience of the user from start to finish when he/she contacts the customer care. It includes logging in, prompting the next step, transferring to the next queue, etc. With Amazon Connect, the whole contact flow can be built graphically without having to write a single line of code. You can also build contact flows that understand natural language using Amazon Lex, so callers can... - Source: / about 2 months ago
  • AWS Machine Learning Tools in 2021
    Amazon Lex is a service for building conversational interfaces using voice and text. With Lex, you can use the same deep learning engine that powers Alexa in your own applications. - Source: / 6 months ago

What are some alternatives?

When comparing IBM Watson Assistant and Amazon Lex, you can also consider the following products

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Dialogflow - Conversational UX Platform. (ex

Zendesk Answer Bot - Chatbots

Botpress - Open-source platform for developers to build high-quality digital assistants

Tars - TARS enables users to create chatbots that replaces regular old webforms.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

User reviews

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