Software Alternatives, Accelerators & Startups

IBM Security VS BoldDesk

Compare IBM Security VS BoldDesk and see what are their differences

IBM Security logo IBM Security

IBM Security develops intelligent enterprise security solutions and services to help your business prepare today for the cyber security threats of tomorrow.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • IBM Security Landing page
    Landing page //
    2023-10-16
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

IBM Security

Website
ibm.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

IBM Security features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

IBM Security videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to IBM Security and BoldDesk)
CRM
29 29%
71% 71
Customer Support
0 0%
100% 100
GDPR Compliance
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using IBM Security and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

IBM Security mentions (0)

We have not tracked any mentions of IBM Security yet. Tracking of IBM Security recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing IBM Security and BoldDesk, you can also consider the following products

Forcepoint Data Security Consulting - Reliable data security is critical to your organization's success.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Seers - Seers is the UKs leading data protection & privacy compliance one-stop shop.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Centric Consulting - Digital, business and technology consulting to transform your business. Together we optimize processes, elevate technology, and help you compete in digital.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!