HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.
With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.
All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.
No features have been listed yet.
Based on our record, Huginn seems to be a lot more popular than HelpDesk. While we know about 65 links to Huginn, we've tracked only 3 mentions of HelpDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://n8n.io/, https://github.com/huginn/huginn, https://automatisch.io/, https://www.activepieces.com/ and theres a lot more... I've used n8n, node-red, and huginn (a while back), but imo n8n has been the simplest off the shelf. - Source: Hacker News / 4 months ago
The device itself is really cute. I'm not sure about handing oauth tokens to all my accounts to a third party for them to run huginn/selenium on a backend that might not be online for more than a year. I'm barely comfortable with Alexa having a connection to my iTunes for podcasts. What happens when Uber or whoever decides to throw a captcha between Rabbit and the web frontend? I'd like to see it do more than help... - Source: Hacker News / 4 months ago
I skipped to chapter 9 in the article ("Clogged"), and it looked like Pipes failed because it didn't have a large enough team or a well-defined mission. As a result they couldn't offer a super robust product that would lure in enterprise users. "You could not purchase some number of guaranteed-to-work Pipes calls per month" is the quote from the article. The reason I think that interesting is because that's the... - Source: Hacker News / 5 months ago
"correct" is a value judgement that depends on lots of different things. Only you can decide which tool is correct. Here are some ideas: - https://camel.apache.org/ - https://www.windmill.dev/ Your idea about a queue (in redis, or postgres, or sqlite, etc) is also totally valid. These off-the-shelf tools I listed probably wouldn't give you a huge advantage IMO. - Source: Hacker News / 8 months ago
Huginn (https://github.com/huginn/huginn) has like some 39K stars on Github and the use cases it covered looks good. Source: 9 months ago
I'm thinking something like helpdesk.com. Source: 10 months ago
They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago
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