Software Alternatives & Reviews

Huginn VS HelpDesk

Compare Huginn VS HelpDesk and see what are their differences

Huginn logo Huginn

Build agents that monitor and act on your behalf. Your agents are standing by!

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.
  • Huginn Landing page
    Landing page //
    2023-08-05
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

Huginn features and specs

No features have been listed yet.

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Huginn videos

Helly Hansen: Odin Huginn Review with Ben Ford

More videos:

  • Review - The Odin Huginn Pant reviewed by Marcus Caston
  • Review - Helly Hansen Odin Huginn Pant
  • Demo - Introduction to Huginn

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Category Popularity

0-100% (relative to Huginn and HelpDesk)
Web Service Automation
100 100%
0% 0
Help Desk
0 0%
100% 100
Automation
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Huginn and HelpDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Huginn and HelpDesk

Huginn Reviews

10 n8n.io Alternatives
Huginn is a secure web-based site that enables its global users to automate tasks and assists them in making fewer mistakes and becoming more productive. You can remove the frustration of getting yourself indulged in things that are comparatively less prior or unnecessary. All you need to do is set it up, deploy it to monitor data, and let it do the rest. It encourages...

HelpDesk Reviews

We have no reviews of HelpDesk yet.
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Social recommendations and mentions

Based on our record, Huginn seems to be a lot more popular than HelpDesk. While we know about 65 links to Huginn, we've tracked only 3 mentions of HelpDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Huginn mentions (65)

  • IFTTT is killing its pay-what-you-want Legacy Pro plan
    Https://n8n.io/, https://github.com/huginn/huginn, https://automatisch.io/, https://www.activepieces.com/ and theres a lot more... I've used n8n, node-red, and huginn (a while back), but imo n8n has been the simplest off the shelf. - Source: Hacker News / 4 months ago
  • Rabbit R1, Designed by Teenage Engineering
    The device itself is really cute. I'm not sure about handing oauth tokens to all my accounts to a third party for them to run huginn/selenium on a backend that might not be online for more than a year. I'm barely comfortable with Alexa having a connection to my iTunes for podcasts. What happens when Uber or whoever decides to throw a captcha between Rabbit and the web frontend? I'd like to see it do more than help... - Source: Hacker News / 4 months ago
  • Pipe Dreams: The life and times of Yahoo Pipes
    I skipped to chapter 9 in the article ("Clogged"), and it looked like Pipes failed because it didn't have a large enough team or a well-defined mission. As a result they couldn't offer a super robust product that would lure in enterprise users. "You could not purchase some number of guaranteed-to-work Pipes calls per month" is the quote from the article. The reason I think that interesting is because that's the... - Source: Hacker News / 5 months ago
  • Ask HN: What is the correct way to deal with pipelines?
    "correct" is a value judgement that depends on lots of different things. Only you can decide which tool is correct. Here are some ideas: - https://camel.apache.org/ - https://www.windmill.dev/ Your idea about a queue (in redis, or postgres, or sqlite, etc) is also totally valid. These off-the-shelf tools I listed probably wouldn't give you a huge advantage IMO. - Source: Hacker News / 8 months ago
  • Are you using Huginn? If so do you have any latest documentation?
    Huginn (https://github.com/huginn/huginn) has like some 39K stars on Github and the use cases it covered looks good. Source: 9 months ago
View more

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

What are some alternatives?

When comparing Huginn and HelpDesk, you can also consider the following products

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.