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Hospitable (formerly Smartbnb) VS Hostaway

Compare Hospitable (formerly Smartbnb) VS Hostaway and see what are their differences

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Hospitable (formerly Smartbnb) logo Hospitable (formerly Smartbnb)

Hospitable (formerly Smartbnb) is one of the best vacation rental management tools that help you automate personalized conversations with guests and sync calendars with tasks.

Hostaway logo Hostaway

Hostaway helps you grow and manage your business with the help of advanced automations, marketing, communication and reporting tools.
  • Hospitable (formerly Smartbnb) Landing page
    Landing page //
    2021-11-06
  • Hostaway Landing page
    Landing page //
    2023-08-04

Hostaway is a unique vacation rental software that offers deep channel integrations and support. Hostaway provides property managers with the flexibility of the most advanced solutions while being easy to use. The dashboard and mobile app allows users to manage their marketing, sales, accounting, reporting, payment and communication needs all in one place. As premium partners of channels such as VRBO, Booking.com, Airbnb, Homeaway and Expedia, with the ability to manage advanced setups, no other platform gives you the type of control and peace of mind that a Hostaway user has. The software is designed with teams in mind - it's easy to train staff and keep them happy while improving business at the same time! Hostaway also provides a booking engine, wordpress website and both marketing and sales tools for managing your valuable direct bookings. In addition to the industry-leading PMS and Channel manager that Hostaway offers, there are more than 40 integrated software partners on our marketplace. These companies will automate and streamline many activities and make daily life easier. For enterprise customers, Hostaway is well known for being able to produce customized solutions while meeting deadlines and staying on budget.

Hospitable (formerly Smartbnb)

Website
hospitable.com
Pricing URL
Official Hospitable (formerly Smartbnb) Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Hostaway

Website
hostaway.com
Pricing URL
Official Hostaway Pricing
$ Details
paid
Platforms
Web Android iOS Browser
Release Date
2015 January
Startup details
Country
Canada
State
Ontario
City
Toronto
Founder(s)
Marcus Rader
Employees
50 - 99
Edit details

Hospitable (formerly Smartbnb) features and specs

  • Automation
    Hospitable offers strong automation features that streamline various property management tasks, such as messaging, pricing, and guest reviews, making day-to-day operations much more efficient.
  • Multi-platform Support
    The service integrates seamlessly with popular platforms like Airbnb, Booking.com, and Vrbo, allowing property managers to handle multiple listings from a single dashboard.
  • Messaging Features
    Automatically send personalized messages and responses to guests based on triggers, reducing manual communication and improving guest experience.
  • Unified Inbox
    Consolidates all guest communication into a single inbox across multiple platforms, making it easier to keep track and respond to inquiries efficiently.
  • Calendar Synchronization
    Provides real-time calendar synchronization, which helps avoid double bookings and ensures that availability is accurately reflected across platforms.

Possible disadvantages of Hospitable (formerly Smartbnb)

  • Cost
    Subscription-based pricing can be a downside for small property managers with limited budgets, as ongoing fees may quickly add up.
  • Learning Curve
    New users may face a learning curve due to the comprehensive range of features, which can initially seem overwhelming.
  • Complex Setup
    The initial setup and integration process can be complex, requiring time and attention to ensure everything functions correctly.
  • Customization Limitations
    Some users may find customization options limited for tailoring workflows and automations specifically to their business needs.
  • Reliance on Platform Integration
    The effectiveness of Hospitable's integrations can depend heavily on third-party platform stability, which might cause disruptions in service if issues arise with those integrations.

Hostaway features and specs

  • Comprehensive Channel Manager
    Hostaway offers a robust channel management system that integrates with many vacation rental platforms such as Airbnb, Booking.com, and Vrbo. This allows for seamless synchronization of calendars, rates, and bookings, reducing the risk of double bookings.
  • Automation Tools
    The platform provides a variety of automation tools for messaging, pricing, and task management. This can save time and improve operational efficiency for property managers and owners.
  • Reporting and Analytics
    Hostaway offers detailed reporting and analytics features, which help users track performance metrics and gain insights into their business operations. This aids in making data-driven decisions.
  • Customer Support
    Users often praise Hostaway for its responsive and helpful customer support team, which is available through multiple channels, including chat, email, and phone.
  • Integration Capabilities
    Hostaway supports a wide range of integrations with third-party software, such as payment processors, cleaning services, and more, making it a flexible solution for managing various aspects of the rental business.

Possible disadvantages of Hostaway

  • Cost
    Hostaway can be relatively expensive, especially for small property managers or individual owners. The pricing structure may not be affordable for everyone.
  • Learning Curve
    Due to its extensive feature set, new users may find it challenging to navigate and fully utilize the platform without investing time in training or setup assistance.
  • Mobile App Limitations
    While Hostaway has a mobile app, some users report that it lacks certain functionalities found in the desktop version, which can limit on-the-go management capabilities.
  • Occasional Sync Issues
    Some users have experienced occasional synchronization issues between Hostaway and external platforms, leading to discrepancies in availability and booking information.
  • Customization Limitations
    Although the platform offers various tools and features, some users feel that there are limitations in terms of customization for specific business needs or workflows.

Analysis of Hostaway

Overall verdict

  • Hostaway is generally regarded as a good choice for vacation rental management due to its comprehensive features, ease of use, and robust integrations. However, as with any software, its effectiveness can vary based on individual business needs and preferences.

Why this product is good

  • Hostaway is a popular vacation rental management software designed to optimize property management tasks for hosts and property managers. It offers a variety of features such as channel management, automated messaging, integration with major booking platforms, and analytics to streamline operations and enhance the guest experience.

Recommended for

  • Property managers handling multiple vacation rentals
  • Hosts looking to automate and streamline their operations
  • Users seeking integration with major booking platforms like Airbnb and Booking.com
  • Individuals who want detailed analytics and reporting for their rental business

Hospitable (formerly Smartbnb) videos

+ Add

The Ultimate HOSPITABLE (formerly Smartbnb) Walk-Through (live demonstration)

More videos:

  • Demo - LIVE Demo of Airbnb Automation Tool | Hospitable (formerly Smartbnb) Tutorial + Review

Hostaway videos

+ Add

Learn about Hostaway in 4 minutes!

More videos:

  • Review - Marcus Rader of Hostaway presents Lessons Learned

Category Popularity

0-100% (relative to Hospitable (formerly Smartbnb) and Hostaway)

Hospitable (formerly Smartbnb)

Hostaway

Business & Commerce
100 100%
Business & Commerce
0% 0
Online Bookings
0 0%
Online Bookings
100% 100
Dynamic Pricing
100 100%
Dynamic Pricing
0% 0
Vacation Rental
0 0%
Vacation Rental
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hospitable (formerly Smartbnb) and Hostaway

Hospitable (formerly Smartbnb) Reviews

We have no reviews of Hospitable (formerly Smartbnb) yet.
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Hostaway Reviews

12 Best Cloudbeds Alternatives For 2024
Hostaway offers a unified dashboard for managing multiple properties, automation for repetitive tasks, and robust reporting tools. Its integrations are equally impressive, incorporating a wide range of channels, including Airbnb, Booking.com, Expedia, and more. This provides broad distribution capabilities and ensures all platforms can be managed from a single place.
Source: thehotelgm.com

Social recommendations and mentions

Based on our record, Hospitable (formerly Smartbnb) seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hospitable (formerly Smartbnb) mentions (3)

  • My $10k Monthly Airbnb Rental Arbitrage Model.
    Tools like Hospitable and Wheelhouse can help you do this efficiently. Source: over 1 year ago
  • Buying a small mountain lot for future development
    [Hospitable - Automate personalized human-sounding conversations. Notify your team about new tasks automatically. Synchronize your calendar across platforms.] (https://hospitable.com/). Source: almost 3 years ago
  • Property Management Software
    Anyone have any suggestions and have used any property management software. It seems they have all changed their names recently. I was looking into hospitable.com (formerly smartbnb) and hosthub.com (formerly syncbnb). Source: over 3 years ago

Hostaway mentions (0)

We have not tracked any mentions of Hostaway yet. Tracking of Hostaway recommendations started around Mar 2021.

What are some alternatives?

When comparing Hospitable (formerly Smartbnb) and Hostaway, you can also consider the following products

AIRDNA - Airbnb listings analytics

Guesty - Guesty is a cloud based software program that is designed to make owning and running an Airbnb or other vacation rental home easier.

Airbtics - Airbnb and short-term vacation rental data at your fingertips. Start your free trial today.

iGMS - iGMS provides cloud-based software for professional hosts and property managers with tools to automate and streamline your vacation rental business.

DPGO - DPGO is a dynamic pricing tool designed specifically for Airbnb hosts, managers and owners. DPGO sets the right prices daily for your Airbnb properties based on competitor analysis, market demand and more than 200 other factors.

Lodgify - Easily create a mobile-friendly website for your vacation rental with a “Book Now” function. Manage reservations and availabilities efficiently, and instantly synchronize property information with listings on multiple external rental portals.

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