Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 1 year ago

If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: about 1 year ago

You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: over 1 year ago

Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 1 year ago

I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: over 1 year ago

I run an email based service and while I send most email on my own I have been using the following providers for fall-back (for inbox providers that have very strict policies). - https://serversmtp.com/ - https://aws.amazon.com/ses/ I prefer SES for a number of reasons: - The price is about the best you will get. - You can DKIM sign messages yourself if you want (although IIRC they remove the ability to verify... - Source: Hacker News / about 2 years ago

Https://serversmtp.com/ It is the only one I have used, it offers both SMTP and a REST API of which I have only used REST, at $COMPANY it was valued as "the cheapest working service to send thousands of email/month from a few email address (the usual noreply@xxx.yy)". - Source: Hacker News / over 2 years ago