Software Alternatives & Reviews

Hiver VS Kustomer

Compare Hiver VS Kustomer and see what are their differences

Hiver logo Hiver

Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
  • Hiver Landing page
    Landing page //
    2023-10-08
  • Kustomer Landing page
    Landing page //
    2023-09-22

Hiver videos

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos:

  • Review - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • Review - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review

Kustomer videos

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Category Popularity

0-100% (relative to Hiver and Kustomer)
Email Automation
100 100%
0% 0
Help Desk
0 0%
100% 100
Email Management
100 100%
0% 0
Analytics
0 0%
100% 100

User comments

Share your experience with using Hiver and Kustomer. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Hiver seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hiver mentions (5)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: 12 months ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: about 1 year ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: about 1 year ago
  • Reporting
    Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 1 year ago
  • Discovering the value of Mattermost Playbooks
    I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: over 1 year ago

Kustomer mentions (0)

We have not tracked any mentions of Kustomer yet. Tracking of Kustomer recommendations started around Mar 2021.

What are some alternatives?

When comparing Hiver and Kustomer, you can also consider the following products

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

MailClark - The Slack bot for external communications

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Nylas Mail - The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.