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HESK VS Dynatrace

Compare HESK VS Dynatrace and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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HESK logo HESK

Hesk is a PHP-based help desk software that runs with a MySQL database.

Dynatrace logo Dynatrace

Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!
  • HESK Landing page
    Landing page //
    2022-01-12
  • Dynatrace Landing page
    Landing page //
    2023-01-14

HESK videos

+ Add

Help Desk Software HESK

Dynatrace videos

+ Add

Dynatrace Demo - 5 minute getting started overview

More videos:

  • Review - How Dynatrace Works
  • Review - Dynatrace Year 2016 In Review

Category Popularity

0-100% (relative to HESK and Dynatrace)

HESK

Dynatrace

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using HESK and Dynatrace. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HESK and Dynatrace

HESK Reviews

We have no reviews of HESK yet.
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Dynatrace Reviews

Top 10 Grafana Alternatives in 2024
Dynatrace is a unified observability and security platform with amazing application management capabilities.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
Dynatrace is a comprehensive observability and application performance management (APM) platform designed for monitoring that can be used as a Grafana alternative. It offers a wide range of features and capabilities to monitor, diagnose, and optimize application performance in complex, dynamic environments.
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
Dynatrace is great for big businesses looking for enterprise-level monitoring. It’s great for providing essential business metrics across numerous digital platforms, and even implements casual AI to help automate complex workflows.
Source: sematext.com
5 Best DevSecOps Tools in 2023
There are many platforms that can be utilized for monitoring and alerting. Some examples are New Relic, Datadog, AWS CloudWatch, Sentry, Dynatrace, and others. Again, these providers each have pros and cons related to pricing, offering, ad vendor lock-in. So research the options to see what may possibly be best for a given situation.
Source: devopsauthority.tech
The Top 10 Website Session Recording Tools for 2022
The Dynatrace session recording software allows you to capture every contact a customer has with your website. Dynatrace has a session replay interface that offers perceptions into the actions of your customers. With the support of these insights, you can produce flawless user experiences while also unifying business and IT. You can easily discover, troubleshoot, and fix...
Source: siterecording.com

Social recommendations and mentions

Based on our record, HESK seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HESK mentions (1)

Dynatrace mentions (0)

We have not tracked any mentions of Dynatrace yet. Tracking of Dynatrace recommendations started around Mar 2021.

What are some alternatives?

When comparing HESK and Dynatrace, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AppDynamics - Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.

osTicket - osTicket is a widely-used open source support ticket system.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

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