Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you’ll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Virginia, Kentucky, Ukraine, Philippines, Germany, Poland, Albania, Puerto Rico, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
The Universal Data Tool (UDT) is an open-source web or downloadable tool for labeling data for usage in machine learning or data processing systems.
The Universal Data Tool supports Computer Vision, Natural Language Processing (including Named Entity Recognition and Audio Transcription) workflows.
The UDT uses an open-source data format (.udt.json / .udt.csv) that can be easily read by programs as a ground-truth dataset for machine learning algorithms.
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