Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you’ll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Virginia, Kentucky, Ukraine, Philippines, Germany, Poland, Albania, Puerto Rico, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.

InnoMaint is a cloud-based IoT Powered EAM software that Monitor, Measure and Manage all your maintenance activities associated with industrial & facility equipment, service technicians, and execution of the workforce from anywhere, at any time through web and mobile application.

Mobile app for your service technicians to get Instant notification of scheduled preventive maintenance tasks and new service requests.

Monitors performance of the equipment, workforce productivity, PM compliance, overdue tickets & SLA violations.

Helps protect assets, increase equipment lifetime & improve system reliability.

Handles unknown incidents smartly & improves equipment reliability with proactive & preventive maintenance processes.

Streamlines workflow by improving MTBF and MTTR.