Helpware VS Abby Connect

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you’ll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Virginia, Kentucky, Ukraine, Philippines, Germany, Poland, Albania, Puerto Rico, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.

Do you want to work with a US-based firm that continually improves their features and services based on customer feedback and invests in elite training and genuine employee happiness that you can hear delivered on each and every call? Then, Abby Connect is the virtual receptionist for you.

Recently rated as the #1 Legal Answering Service, #1 Answering Service and #1 Virtual Receptionist Service, Abby Connect Virtual Receptionists take pride in being a leader in the customer service industry. Abby Connect was built by the Strum family, who today all still work within the company in different positions, which fosters a tight-knit family environment.

Abby is completely different from their competitors for several reasons including extensive and continuous training, over-the-top customer service and focus on customer happiness, and our dedication to giving to our employees and our local community. As a company, when it comes to our employees and clients we always support each other, celebrate everyone’s accomplishments, pick each other up during tough times, and listen to their wants and needs.