Software Alternatives, Accelerators & Startups

HelpSumo VS GenieACS

Compare HelpSumo VS GenieACS and see what are their differences

HelpSumo logo HelpSumo

Helpsumo offers full-featured​ hosted help desk solution.

GenieACS logo GenieACS

A fast and lightweight TR-069 Auto Configuration Server (ACS)
  • HelpSumo Landing page
    Landing page //
    2022-01-13
  • GenieACS Landing page
    Landing page //
    2021-07-30

HelpSumo videos

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GenieACS videos

Web portal for basic router config using TR069 and GenieACS

More videos:

  • Review - Can not install GenieACS v1.1.3 on Ubuntu 16 04 5

Category Popularity

0-100% (relative to HelpSumo and GenieACS)
Customer Support
100 100%
0% 0
Network Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Product Deployment
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSumo and GenieACS

HelpSumo Reviews

Kayako Alternative - HelpSumo
Kayako offers four different solutions which are, live chat, self-service, social and integration which is the VoIP solution, compared to helpsumo who offer six different solutions. The helpsumo solutions are the ticket system, email support, live chat, self-support, social media and integration. Keep in mind that Kayako offers them as a complete package with no...
Source: helpsumo.com

GenieACS Reviews

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What are some alternatives?

When comparing HelpSumo and GenieACS, you can also consider the following products

Kayako - Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Oxidized - configuration backup software (IOS, JunOS) - silly attempt at rancid

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

RANCID - RANCID - Really Awesome New Cisco confIg Differ.