Software Alternatives, Accelerators & Startups

Helpspot VS Helprace

Compare Helpspot VS Helprace and see what are their differences

Helpspot logo Helpspot

HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
  • Helpspot Landing page
    Landing page //
    2023-10-07
  • Helprace Landing page
    Landing page //
    2021-10-03

Helpspot videos

HelpSpot 4.5 Preview

More videos:

  • Review - HelpSpot Integration
  • Review - HelpSpot Knowledge Base and Responses - Advanced Webinar

Helprace videos

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Category Popularity

0-100% (relative to Helpspot and Helprace)
Help Desk
70 70%
30% 30
Customer Support
70 70%
30% 30
Help Desk And Ticketing
88 88%
12% 12
Customer Service
44 44%
56% 56

User comments

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What are some alternatives?

When comparing Helpspot and Helprace, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.