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Helpshift VS Inbenta

Compare Helpshift VS Inbenta and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Inbenta logo Inbenta

AI-powered search for customer support & e-commerce
  • Helpshift Landing page
    Landing page //
    2023-10-16
  • Inbenta Landing page
    Landing page //
    2023-09-19

At Inbenta, we help companies instantly answer questions from web users and employees thanks to #AI || #chatbots #dynamicFAQ #NLP We leverage omnichannel strategy with natural language entry points: a real difference for your customer experience. Discover more on : https://www.inbenta.com/en/products/chatbot/

Inbenta's technology includes : -Conversation interfaces -Bidirectional voice-to-text transfer -NLP (Natural Language Processing). -Lexicon -Dialog Manager -Knowledge base -Integration with third-party tools

Helpshift videos

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Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

Inbenta videos

No Inbenta videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Helpshift and Inbenta)

Helpshift

Inbenta

Customer Support
85 85%
Customer Support
15% 15
Help Desk
82 82%
Help Desk
18% 18
Custom Search Engine
0 0%
Custom Search Engine
100% 100
CRM
100 100%
CRM
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpshift and Inbenta

Helpshift Reviews

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Inbenta Reviews

Top 10 Site Search Software Tools & Plugins for 2022
Inbenta is a powerful AI platform that offers a robust internal search engine to simplify and enhance your search experience. You can easily implement faceted search by indexing content from all relevant sources and connecting it with your product catalog. Inbenta allows you to provide a seamless visitor experience by auto-completing their queries, understanding the meaning...
Source: influencermarketinghub.com

What are some alternatives?

When comparing Helpshift and Inbenta, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zoho Desk - Industry's first context-aware Helpdesk Software

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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