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Helpshift VS Gainsight

Compare Helpshift VS Gainsight and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • Helpshift Landing page
    Landing page //
    2023-10-16
  • Gainsight Landing page
    Landing page //
    2023-05-13

Helpshift videos

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Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to Helpshift and Gainsight)

Helpshift

Gainsight

Customer Support
100 100%
Customer Support
0% 0
Customer Success
0 0%
Customer Success
100% 100
Help Desk
41 41%
Help Desk
59% 59
CRM
56 56%
CRM
44% 44

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpshift and Gainsight

Helpshift Reviews

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Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing Helpshift and Gainsight, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Totango - Totango is a Customer Success Software Platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Planhat - Customer success has changed. Meet the modern Customer Platform!

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