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Helpshift VS ActivTrak

Compare Helpshift VS ActivTrak and see what are their differences

Monitask
Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

ActivTrak logo ActivTrak

Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
  • Helpshift Landing page
    Landing page //
    2023-10-16
  • ActivTrak Landing page
    Landing page //
    2023-09-01

ActivTrak offers cloud-based employee monitoring software that allows organizations to understand how their employees get work done. ActivTrak provides aggregated data that quantifies employee productivity, so employers and managers have the insight they need to improve employee performance as well as keep track of sensitive internal information and improve operational efficiency. The software is easy to install and the data is available within minutes with preset reports ready for review. ActivTrak’s services are offered in freemium and software-as-a-service model. The application works in both Microsoft Windows and MAC OSX operating systems.

Helpshift videos

+ Add

Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

ActivTrak videos

+ Add

ActivTrak Review – Employee Monitoring Software for More Demanding Users

More videos:

  • Review - ActivTrak: 5 Fast Facts

Category Popularity

0-100% (relative to Helpshift and ActivTrak)

Helpshift

ActivTrak

Customer Support
100 100%
Customer Support
0% 0
Time Tracking
0 0%
Time Tracking
100% 100
Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpshift and ActivTrak

Helpshift Reviews

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ActivTrak Reviews

20 Employee Monitoring Software [2022 Updated List]
ActivTrak is an employee monitoring app with features that allow managers to analyze worker performance. They can also configure the app to let it operate in stealth mode before deploying it. With this, workers won’t know that they’re being monitored, allowing managers to get an accurate view of their performance.
Source: traqq.com

What are some alternatives?

When comparing Helpshift and ActivTrak, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Teramind - Teramind provides a user-centric security approach for monitoring.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Zoho Desk - Industry's first context-aware Helpdesk Software

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

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