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Helprace VS SupportBee

Compare Helprace VS SupportBee and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!
  • Helprace Landing page
    Landing page //
    2021-10-03
  • SupportBee Landing page
    Landing page //
    2021-10-11

Helprace videos

+ Add

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

SupportBee videos

+ Add

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Category Popularity

0-100% (relative to Helprace and SupportBee)

Helprace

SupportBee

Help Desk
26 26%
Help Desk
74% 74
Customer Support
24 24%
Customer Support
76% 76
Customer Service
47 47%
Customer Service
53% 53
Help Desk And Ticketing
10 10%
Help Desk And Ticketing
90% 90

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helprace and SupportBee

Helprace Reviews

We have no reviews of Helprace yet.
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SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

What are some alternatives?

When comparing Helprace and SupportBee, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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