Software Alternatives & Reviews

Helprace VS Issuetrak

Compare Helprace VS Issuetrak and see what are their differences

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service
  • Helprace Landing page
    Landing page //
    2021-10-03
  • Issuetrak Landing page
    Landing page //
    2023-09-20

Helprace videos

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Issuetrak videos

Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

Category Popularity

0-100% (relative to Helprace and Issuetrak)
Help Desk
42 42%
58% 58
Customer Support
61 61%
39% 39
Business & Commerce
0 0%
100% 100
Customer Service
52 52%
48% 48

User comments

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What are some alternatives?

When comparing Helprace and Issuetrak, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.