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Helprace VS HelpSmith

Compare Helprace VS HelpSmith and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

HelpSmith logo HelpSmith

HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.
  • Helprace Landing page
    Landing page //
    2021-10-03
  • HelpSmith Landing page
    Landing page //
    2023-07-03

Helprace videos

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Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

HelpSmith videos

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Category Popularity

0-100% (relative to Helprace and HelpSmith)

Helprace

HelpSmith

Help Desk
100 100%
Help Desk
0% 0
Document Management
0 0%
Document Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Document Management System
0 0%
Document Management System
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helprace and HelpSmith

Helprace Reviews

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HelpSmith Reviews

Best 25 Software Documentation Tools 2023
HelpSmith is a desktop-based documentation authoring tool that allows users to create various types of documentation, including help files, manuals, and knowledge bases.
Source: www.uphint.com

What are some alternatives?

When comparing Helprace and HelpSmith, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dr.Explain - Dr.Explain software is a help file authoring tool.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

MadCap Flare - Documentation for Any Audience, Language or Format

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

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