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Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Loomio - Loomio helps groups of people make decisions together, online.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
DemocracyOS - DemocracyOS is an open source application for online decision making.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Airesis - A decision making tool for direct democracy and e-government: participate in discussions, bring your ideas, suggest solutions and vote online