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Based on our record, Astuto should be more popular than Helppie.me. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you have a chance, check out the tool at helppie.me. Source: about 3 years ago
I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: almost 1 year ago
Astuto claims to be similar to Canny: https://github.com/riggraz/astuto Chatwoot is nice and has basically the whole customer conversation journey included: https://github.com/chatwoot/chatwoot Zammad goes into the direction of helpdesk conversations: https://zammad.org/screenshots Helpy is similar: https://helpy.io/?source=ghh Fider is rather about feature voting: https://github.com/getfider/fider#fider. Source: about 2 years ago
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