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Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
CHM Editor - Best solution to edit CHM files
Enchant - The easiest way to scale personalized customer support
HelpScribble - HelpScribble is a full-featured help authoring tool for easily creating professional Windows help files from start to finish.