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HelpMaster VS BoldDesk

Compare HelpMaster VS BoldDesk and see what are their differences

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HelpMaster logo HelpMaster

Help desk software for better customer service and support

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • HelpMaster Landing page
    Landing page //
    2021-10-12

  www.helpmasterpro.comSoftware by PRD Software

  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

HelpMaster features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

HelpMaster videos

No HelpMaster videos yet. You could help us improve this page by suggesting one.

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BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to HelpMaster and BoldDesk)

HelpMaster

BoldDesk

Customer Support
12 12%
Customer Support
88% 88
Help Desk
18 18%
Help Desk
82% 82
Customer Service
100 100%
Customer Service
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using HelpMaster and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpMaster mentions (0)

We have not tracked any mentions of HelpMaster yet. Tracking of HelpMaster recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing HelpMaster and BoldDesk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Enchant - The easiest way to scale personalized customer support

Gorgias - Gorgias is a helpdesk built to provide great support at scale.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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